Frequently Asked Question

Questions We Are Regularly Asked

HVAC FAQ | Fair Heating & Cooling | Oakland County and Macomb County

HVAC FAQ

Answers for homeowners and businesses in Oakland County and Macomb County

What areas do you serve?

We serve Oakland County and Macomb County. Cities include Troy, Rochester Hills, Bloomfield Hills, Royal Oak, Farmington Hills, Novi, Sterling Heights, Macomb Township, Shelby Township, Warren, and Clinton Township.

Are you licensed and insured?

Yes. Our team is fully licensed and insured in Michigan. We follow state code and manufacturer requirements on every job.

Do you offer free estimates for new systems?

Yes. We provide free, written estimates for furnace, AC, boiler, and full system replacements in Oakland and Macomb County.

How do I know if I should repair or replace?

Consider age, repair history, comfort, and energy use. Systems over 12 to 15 years with frequent breakdowns or high bills are good candidates for replacement. We present both options with clear pricing so you can choose with confidence.

How soon can you schedule installation?

Most installs are scheduled within a few business days. Peak season fills fast. Call (248) 791-7075 for current availability.

How long does a typical install take?

Most furnace or AC installs take one day. Full system installs and ductwork changes can take one to two days. We test performance before we leave.

What brands do you install and service?

We install leading brands and service all major makes and models. We match the equipment to your home, budget, and energy goals.

Do you handle permits and inspections?

Yes. We pull required permits in your city and coordinate inspections. We document model and serial numbers for your records and for rebates.

Do you offer emergency service?

Yes. Call for urgent no heat or no cool issues. We prioritize Oakland County and Macomb County customers during peak weather.

How often should I schedule maintenance?

Book two tune ups each year. Spring for cooling. Fall for heating. Regular service improves comfort and lowers energy use.

What is included in a tune up?

We inspect electrical components, clean burners and coils, verify refrigerant levels, check airflow, and test safety controls. We replace filters as needed and note issues before they become costly repairs.

Do you install boilers and water heaters?

Yes. We install and service boilers and both tank and tankless water heaters. We size systems for Michigan homes and provide safe, efficient operation.

Can you improve indoor air quality?

Yes. We offer whole home humidifiers, air purifiers, filtration upgrades, duct cleaning, and ventilation improvements. These solutions help with dust, dryness, and seasonal allergies.

Do you help with rebates and financing?

We guide you through utility rebates and provide required documentation. Ask about financing options during your estimate.

Will a new system lower my energy bills?

High efficiency systems reduce energy use when sized and installed correctly. Smart thermostats and duct fixes help more. We design the full system for comfort and savings.

What should I do before my appointment?

Clear space around the furnace, AC, water heater, and electrical panel. Secure pets. Have past service records ready if available. We handle the rest.

How do I schedule service in Oakland or Macomb County?

Call (248) 791-7075 or email fairheatingandcoolingmi@gmail.com. Share your city and a brief description of the issue. We will confirm the next open time.

Need help now in Oakland County or Macomb County? Call (248) 791-7075.

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